DISTANCE SALES AGREEMENT

1. PARTIES

1.1. SELLER
Title: dogaicincizgiler.com
Phone: +90 539 476 9516
Email: [email protected]

1.2. BUYER (provided in the 'Order Information' block on the 'Payment' page)
Name/Surname:
Address:
Telephone:
Email:

2. SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 regarding the sale and delivery of the product(s) whose name, quantity, and sales price are specified in Article 3.1., which the BUYER has ordered from the SELLER electronically.

3. DETERMINATION OF MATTERS REGARDING THE CONTRACT PRODUCT, PAYMENT AND DELIVERY

3.1. PRODUCTS

The basic features of the goods or services are listed on the SELLER's website. The prices listed and announced on the website are the sale prices. The announced prices and promises are valid until they are updated or changed. Prices announced for a specific period of time are valid until the end of the specified period. All taxes for the goods or services subject to the contract are included in the sale price.

3.2. DELIVERY METHOD AND PLAN

Delivery address:
Recipient:

Product deliveries will be made within a maximum of 2 weeks after the order process and after the product is supplied by the SELLER. Shipping is free for orders.

3.3. LATE PAYMENT INTEREST

Since payment will be made by bank transfer or credit card, no late payment interest will be applied by the SELLER.

4. GENERAL PROVISIONS

4.1. The BUYER declares that he/she has read and become informed about the fundamental characteristics of the product, sales price, payment method, and preliminary information regarding delivery of the product on the website, and provided the necessary confirmation in electronic form before the distance contract is concluded. By confirming this preliminary information electronically, the BUYER confirms that he/she has also obtained the correct and complete information regarding the address that needs to be provided by the SELLER before the conclusion of the distance contracts, basic features of the products that are ordered, prices including all taxes, payment, and delivery information.

4.2. The subject of the contract product shall be delivered to the BUYER or the person/organization at the address they have designated, within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence, provided that it does not exceed the legal period of 30 days for each product.

4.3. The SELLER shall not be held responsible for the inability to deliver the product to the BUYER due to any problems encountered by the cargo company during the delivery process.

4.4. The SELLER shall be responsible for delivering the subject of the contract product in sound, complete, in accordance with the qualifications specified in the order, and with the warranty documents and user manuals, if any.

4.5. The SELLER may supply a different product with equal quality and price, by informing the BUYER and obtaining explicit approval before the performance obligation arising from the contract expires.

4.6. If the fulfillment of the contractual obligations becomes impossible for the SELLER due to the failure to deliver the ordered product or service, the SELLER informs the consumer of this situation before the expiry of the performance obligation arising from the contract and refunds the total price to the BUYER within 10 business days.

4.7. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.

4.8. If the product is not paid for by the bank or financial institution due to the unauthorized use of the BUYER's credit card by unauthorized persons, without being caused by the BUYER's fault, the BUYER must return the product to the SELLER within 3 days of delivery, provided that it has been delivered to them. In this case, shipping costs are paid by the BUYER.

4.9. If the SELLER cannot deliver the product within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions or transportation interruptions, the SELLER is obliged to inform the BUYER about the situation. In this case, the BUYER may use one of their rights to cancel the order, replace the product with a similar one if available, and/or postpone the delivery period until the obstacle is removed. If the BUYER cancels the order, the amount paid will be refunded within 10 days in cash. In case of payments made by credit card, the product amount will be refunded to the relevant bank within 7 days after the order is cancelled by the BUYER. Since the process of crediting the amount to the BUYER's account depends entirely on the bank transaction process, the BUYER acknowledges that the SELLER cannot intervene in any way for possible delays and that the amount refunded by the SELLER to the credit card may take up to 2 to 3 weeks to be credited to the BUYER's account by the bank.

5. REFUND PROCEDURE

5.1. In cases where the BUYER exercises the right of withdrawal or in cases where the product subject to the order cannot be supplied for various reasons or in cases where a decision is made by the arbitration committee to refund the amount to the BUYER, the SELLER will refund the full amount collected to the credit card where the collection was made within 14 days in a single installment. The bank makes the refund payment in installments to the BUYER's credit cards in the same number of installments as the number of installments used to purchase the product. If the refund date does not coincide with the card statement closing dates, one refund will be reflected on the card each month, and the BUYER will receive the installments paid before the refund for the number of months equal to the number of installments paid before the refund, and it will be deducted from their existing debts after the installments of the sale are completed.

5.2. In case of return of purchased products; the SELLER will refund the full amount collected to the credit card where the collection was made in a single installment. The bank makes the refund payment in installments to the BUYER's credit cards in the same number of installments as the number of installments used to purchase the product. If the refund date does not coincide with the card statement closing dates, one refund will be reflected on the card each month, and the BUYER will receive the installments paid before the refund for the number of months equal to the number of installments paid before the refund, and it will be deducted from their existing debts after the installments of the sale are completed.

5.3. The BUYER acknowledges and undertakes that they have read and accepted this procedure.

6. RIGHT OF WITHDRAWAL

6.1. The BUYER may exercise the right of withdrawal from the distance contracts for the sale of goods without any legal or penal liability and without giving any reason within 14 (fourteen) business days from the date of delivery of the product to themselves or the person/institution specified by them. In distance contracts for the provision of services, this period begins on the date of signing the contract. In service contracts in which the provision of the service has been started with the approval of the consumer before the end of the right of withdrawal period, the right of withdrawal cannot be exercised. The expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER. To exercise the right of withdrawal, a written notification must be sent to the SELLER by registered mail or e-mail within the 14-day period and the product must not have been used within the framework of Article 5. In case this right is exercised:

6.2. The letter of declaration stated when exercising the right of withdrawal must be delivered along with the box, packaging and standard accessories, if any, of the products to be returned in complete and undamaged condition.

6.3. The SELLER is obliged to refund the total price and documents that put the buyer under debt to the BUYER within a maximum of 10 days from the date of receipt of the withdrawal notice and to take back the goods within 20 days.

6.4. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. Custom sizes and products cannot be returned by the SELLER. The products for which the right of withdrawal is requested must not be used. Technological products that have been opened for once, cannot be returned by the SELLER.

7. AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and Consumer Courts located in the domicile of the BUYER or SELLER are authorized. They are the authorities to be applied by the BUYER.

If the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.

This contract is made for commercial purposes.

SELLER:
BUYER:
DATE: